The Mindset Mentor Meets
#86 - Martin Gibson - Managing Director, GoBeyond Partners

#86 - Martin Gibson - Managing Director, GoBeyond Partners

March 21, 2022

The Power of Knowing What You Can and Can’t Control with Martin Gibson

It's nice to think that we can achieve anything we set our minds to, but the truth is, there are a number of things we just can't control. Oftentimes, it's a struggle to let go of things we don’t even have power over. We hold on to them relentlessly in hopes that it will all work out in the end. However, it's essential to accept our limitations and focus on what we can change in order to find success. This will help you reach greater heights with ease.

In this episode, Martin Gibson shares the three proudest moments that shaped him into the superhuman he is today. He talks about navigating his military background and the values he learned from it. Martin then paints us a picture of how he brought these principles into consultancy. He also highlights the importance of creating human-level connections. Finally, he spills the secrets to his approach to achieving success.

If you want to adopt the mindset behind achieving massive outcomes, this episode is for you! 

Here are three reasons why you should listen to the full episode:

  1. Find out how you can build resilience when faced with challenging times.
  2. Discover the importance of creating human-level connections.
  3. Learn an approach to achieving massive outcomes.

Resources 

Episode Highlights 

[05:32] Martin’s First Proudest Moment

  • Martin’s first proudest moment was living through and overcoming some of the most challenging periods in his life.
  • He took up a master’s in defence administration (MDA) for two years while working in the Royal Air Force.
  • Many changes and challenges with his family and job came about during that period.
  • He made it to the other side, finished his MDA and moved on to another job post.
  • He's proud of how his family helped him get through that time.

[08:06] Finding Resilience

  • Martin’s family worked together as a group. Fitness was also a key factor for him.
  • Don’t let everything around you weigh upon you.
  • There are things you can and can’t control.
  • “Just going with it” is his way of dealing with his career over the years.
  • He also built resilience and understanding from his high-pressure military background.

[11:26] Graduating with an MDA

  • Martin’s graduation was one of the things that inevitably got photographed into his mind.
  • He wore a cap and gown over his military uniform on his graduation day.
  • His family was there to celebrate with him.

[12:35] Martin’s Second Proudest Moment

  • Martin was deployed in Iraq as a Senior Engineering Officer in a helicopter squadron.
  • His second proudest moment was when he overcame an incident with a couple of helicopters.
  • That moment was the culmination of all his military training. He was the senior person everyone looked up to at the time for leadership.
  • Everything came together as an engineer, officer, leader of men, and a person wanting to achieve an outcome.
  • They had to move on quickly after the incident as operations were still underway. In retrospect, Martin feels content with how they handled it.

[18:49] Taking His Military Background into Consultancy

  • The key is role modelling in working together to achieve outcomes.
  • Consultancy is working alongside clients to bring them to a place where they can do a certain thing themselves.
  • Leaving the client not knowing more than they did at the start is a failure.
  • Role modelling played a big part for Martin in his role in the military and in the world of consulting.
  • We need to be serious in moments that require it, but some moments require light-heartedness.

[23:19] Martin’s Third Proudest Moment

  • Martin’s third proudest moment was working together and delivering a massive outcome for a client in the service industry.
  • They worked in the catering and restaurant business.
  • They worried that the team would not engage in the process, but the opposite happened.
  • The whole team was involved, making it easier for ideas and suggestions to come in.
  • Tune in to the full episode to hear more about Martin and the team's story!

[26:23] Getting Clients to Understand the Full Journey

  • One thing Martin learned in his consulting career is to not assume people know things.
  • You have to understand the circumstances of every individual in your team.
  • Some people are not doing wrong; they may just not have an understanding of the full situation.
  • The full journey is what the customer goes through from the point they think about and receive the service.

[29:04] Creating Human-Level Connections

  • Technologies work well when applied correctly.
  • It doesn't matter how much you spend on technology if you don’t understand how it works with your process.
  • Everything has a human dimension behind it. You will lose out if you don’t understand and build around that.

[31:32] Martin’s Secret to Success

  • Martin breaks down what he needs to do to get to the challenge. He goes for opportunities.
  • He identifies who he needs to talk to, what he needs to do and learn, and who he can bring in.
  • Bringing the right people in is key to moving forward and building outcomes.
  • He always finds a path to get to the outcome he wants to achieve.

5 Powerful Quotes

[08:49] “There's things you could control and things you should worry about, and you need to do something about. Other activities, other issues, you don't have control over. And I think, again, people can let those build up on, where you have no — there's nothing you can do about it.”

[19:35] “We aren't in consultancy that is purely about, ‘Well, we’ll come and do it. We know it. We’ll leave you not knowing anything’ — that's a failure for us.”

[21:24] “We absolutely need to be serious, and we can be serious in those moments that require it, but the world had put enough of that.”

[22:35] “We want to have a life and be a person outside of this thing called work.”

[30:09] “Everything has got a human involved in it. And if you don't understand that or bring that to the fore and then build around that, you're going to lose out.”

About Martin

Martin Gibson is the Managing Director of Consulting at Gobeyond Partners, a business management consultant firm part of the Webhelp group. He is a decisive executive with strong management skills and a wealth of wide-ranging experience within the realm of financial services consultancy. Throughout his career, Martin has built a proven track record of impeccable, strong leadership and driving improvements in performance. 

Martin also has experience in operational military service and had worked at the Royal Air Force for 22 years.

You can learn more about Martin by visiting his LinkedIn profile.  

Enjoy this Podcast?

Remember: focus on what you can control — Martin Gibson shows how it can bring improved outcomes. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! 

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends achieve massive outcomes.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#85 - Leanne Culloden - #Strategic Account Direct, Mitie

#85 - Leanne Culloden - #Strategic Account Direct, Mitie

March 7, 2022

Embrace Change to Foster Growth with Leanne Culloden

Change is scary. When we were young, trying out new things was exciting. But as we grow older, we develop a fear of placing ourselves in unfamiliar situations. Getting out of our comfort zone is daunting. But do you know what is much scarier? It's when your fear stops your growth and progress. Fear kills our potential and hinders us from striving in our career, life, and relationships — but this should not be the case. Instead, we should embrace change.

In this episode, Leanne Culloden shares the three proudest moments that led her onto her current path today. She talks about deciding to embrace change, be independent at a young age and how it shaped her view of the world. She also lays down the most significant milestones in her career and how they honed her leadership skills. Finally, Leanne discusses how she balances handling a massive job and being a mum and wife.

If you want to know how you can embrace change and enable progress in your work and personal life, then this episode is for you! 

Here are three reasons why you should listen to the full episode:

  1. Discover why you should embrace change and overcome fear to grow.
  2. Find out the most efficient way to choose team members.
  3. Learn how you can build trust between your team and your clients.

Resources 

Episode Highlights 

[03:10] First Taste of Independence

  • Leanne considers her first real taste of independence at 19 as her first proudest moment.
  • She and her friend booked a two-week holiday to Majorca and decided to live and work there shortly after.
  • Everyone should embrace change and experience taking themselves out of the environments they grew up in.
  • Leanne already knew that she didn't want to go to university and would instead get a job and work.
  • Her pride comes from making the massive decision to put herself into a different situation at a young age.

[05:52] What She Learned from Being Independent at a Young Age

  • She met a lot of amazing people from different parts of the world.
  • She was able to learn a lot about human behaviour.
  • Learning how to manage money without her parents was a big thing.
  • Independence is learning how to live as an adult.
  • Taking that courageous step to embrace change led her onto the path she’s presently walking.

[07:20] How It Shaped Her Relationships

  • She met many people from all over the world with different personalities and characters.
  • While growing up, society conditioned us to show up in a certain way.
  • Leanne learned about people’s differences and diversity during that time.
  • The experience helped her understand and collaborate with other people on a work and personal level.

[08:56] Why Adults Don’t Embrace Change

  • We were bolder in trying out new things when we were younger. But fear develops as we grow older.
  • Allowing fear to take over stops you from progressing in many areas of life, especially at work.
  • Leanne is a big believer in always trying to push yourself out of your comfort zone.
  • Recognise what your fears are, and try to show yourself out there. That's what growth is.

[10:27] The Progression of Her Career at Mitie

  • Her second proudest moment is her career at Mitie. She has been working at Mitie for 12 years, starting as a temp and working her way up to a management role.
  • She took the opportunity to lead a project around mobilising a contract in the nuclear industry. 
  • Leanne took the role for two reasons: (1) she’s a people pleaser, and (2) it was a real opportunity.
  • They were awarded the contract and set up a team of 30 people. She takes pride in it because it was the first time she had been in complete control of an end-to-end project.
  • The contract is still ongoing nine years after. Leanne takes pride in having the ability to support people in their passion and careers.

[14:05] What to Look for When Handpicking Team Members

  • Not everyone is cut out for the roles available in the facilities world.
  • They held an open day in the local community and interviewed around 250 people.
  • The project required customer-focused security roles. The interview process focused on soft skills.
  • Some people may not look like someone fitting for the role at first glance. But asking them probing questions can make you realise they’re perfect for the team.
  • Balancing people's strengths is key to creating a great team.

[16:10] Learnings from the Interview Process

  • Leanne learned what not to do in an interview situation.
  • She also met people with great potential who were in the wrong jobs and gave them an opportunity.
  • A good interviewer can uncover the mask the interviewee is wearing.

[18:44] Her Role as a Strategic Account Director

  • Her third proudest moment is her role as a Strategic Account Director.
  • Leanne works in the security business of Mitie. She provides security services to large customers across the UK.
  • Her proudest moment is working through the pandemic while still delivering excellent service.
  • They decided to collaborate at every level by setting up different degrees of communication. 
  • It means a lot to thank the people involved in a project for their contributions.

[21:55] Building a Great Customer and Team Relationship

  • They continue to provide amazing service to their customers.
  • Hearing good feedback fills Leanne with pride because it means she’s doing her job well.
  • She feels lucky and proud to work with amazing team members.

[23:16] Managing the Transition of On-Site to Work from Home Leadership 

  • Leanne got used to being a hands-on leader and getting out there. Their clients were not working on-site and didn’t want them to come there as well. 
  • She has an open-door policy and keeps her lines of communication open at all times.
  • People can sometimes be in their little bubble, making it hard to see what's outside it.
  • Having open trust and visibility is critical in leadership. Leanne's team put video communication in place early on for easy access to one another.
  • They also issue a quarterly newsletter that incorporates employee interviews and photographs.

[27:54] Creating Work and Life Balance

  • Leanne is a mum and a wife to a husband with an equally massive job. Organising is key to keeping work and life balanced.
  • Mum guilt is a real thing.
  • She sees it as having different areas of life that are equally important.
  • Knowing your priority at the time, having open communication, and not letting guilt consume you is key to creating balance.
  • Doing the inner work leads to getting outward results. Leanne has a few non-negotiables in terms of self-care.

[30:51] Leanne’s Secret to Success

  • Her secret to success is not having or not believing that you have all the answers.
  • You are letting your ego take over when you believe you have all the answers. It leaves no room for growth, learning, and making wrong decisions.
  • Always be humble and seek out more in terms of knowledge and learning.
  • One big secret of success is understanding the people around you at work.
  • Always take help when offered; showing vulnerability is something that resonates with people. 

5 Powerful Quotes

[04:07] “I would absolutely encourage everybody to take themselves out of their environments where they grew up, go to school, hang around with the people that are around them where they grow up, and go and meet new people, go off to a different place.”

[07:33] “I think when we grow up, we're conditioned to believe that we need to behave in a certain way, act in a certain way, speak in a certain way to people, look a certain way to a degree as well."

[09:51] “You have to recognise what your fears are and then really try and show yourself out there. That's what growth is.”

[15:53] “It's about balancing people's strengths to create a great team.”

[30:16] “If you do that inner work — that's the journaling, the personal development, the self-care — you will get the outer results.”

About Leanne

Leanne Culloden is the Strategic Account Director of Mitie, the UK's leading facilities management and professional services company. She handles developing strategic visions and delivering operational excellence. Leanne develops client relationships and strengthens the company's mission as a trusted service partner while serving as a coach and mentor to her team. 

You can know more about Leanne by visiting her LinkedIn profile.  

Enjoy this Podcast?

Change brings fears, but Leanne Culloden shows how it can lead us to growth. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends, help them embrace change, and show them all that life has to offer.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#84 - Dr Simon Ratcliffe - Managing Partner, Kelperland Veterinary Centre

#84 - Dr Simon Ratcliffe - Managing Partner, Kelperland Veterinary Centre

February 21, 2022

How to Balance Business and Family Life 

Having a growing business is thrilling. It brings you to great heights that you could never imagine. From moving to a larger facility, hiring new staff members, and increasing production capacity — you are gradually witnessing the fruit of your labour come to life. Indeed, it's tempting to preoccupy yourself with a business once you've poured your heart and soul into it. However, what should you do if your family grows just as fast as your company? 

In this episode, Simon Ratcliffe shares how he and his wife balance their family life while being business partners. He also talks about manifestation and how we, as entrepreneurs, can work towards our business goals. Finally, he discusses the importance of learning the growth mindset.  

If you're a budding entrepreneur looking for ways to balance work and personal life, this episode is for you! 

Here are three reasons why you should listen to the full episode:

  1. Discover how to balance business and family life
  2. Unravel the power of manifestation
  3. Learn Simon’s secret to success

Resources 

Episode Highlights 

[03:14] Who Is Simon? 

  • Simon belongs to a family of dairy farmers. 
  • He runs a veterinary business with his wife, Camilla. 

[04:27] Simon’s First Proudest Moment 

  • Simon considers his wedding day as his first proudest moment. 
  • It’s a constant challenge to juggle the roles of being a husband, a father, and an entrepreneur. 
  • His wife advises him to look after his health and family relationships because he gets engrossed with his business.

[07:12] Running the Business with His Wife 

  • Camilla was a successful Biology teacher before joining Simon’s veterinary practice. 
  • Running a business means experiencing many frustrating moments. But the couple learned to grow along the way. 
  • Currently, they are thinking of changing their business’ managing structure. 

[08:25] Simon, The Veterinarian 

  • Since he was young, Simon wanted to be a veterinarian. 
  • His love for animals stemmed from growing up on a dairy farm surrounded by animals. 
  • It took a while for Simon to realise that he wanted to set up his own business. 

[09:35] Simon, The Entrepreneur 

  • Practising a profession and running a business requires different sets of skills. 
  • In 2021, his business grew by 20% despite the pandemic. 
  • There were winners and losers in the veterinary profession when COVID-19 struck. 
  • Hiring staff members and facility renovations were positive challenges for Simon and Camilla during the pandemic.

[10:43] Separating Business and Family

  • Simon's family often had their spouses as business partners. 
  • His family is still trying to compartmentalise both business and family matters. 
  • There’s no magic formula to balancing your role as a spouse and business partner. Couples can learn along the way. 

[12:42] Simon’s Second Proudest Moment

  • His second proudest moment is buying his own Land Rover Defender.  
  • In retrospect, Simon believes asking his sister to include the Defender in his business’ logo manifested his dream of buying the car. 
  • Ever since he became environmentally conscious, Simon felt bad about buying the car. However, he couldn’t let it go. 

[17:20] On Growing the Business

  • There are limiting factors in expanding a business.
  • Simon wants to maintain a profitable practice while keeping his staff happy. 
  • There should be an endpoint to how many clients a company can take.  
  • Assessing your core values and business goals is essential to understanding your limits as a growing entrepreneur.

   [21:44] Simon’s Third Proudest Moment

  • Simon’s third proudest moment is finding the growth mindset. 
  • Listen to the whole episode to hear Simon’s stories of working as an untrained farmer! 
  • Having a growth mindset shows that you can learn and improve from your mistakes.
  • Doctors must balance maintaining a growth mindset and refraining from committing mistakes when dealing with patients. 

[26:01] The Growth Mindset 

  • It’s normal to fail when starting. Things get better through practice. 
  • Everyone is capable of learning. 
  • The consequences of our mistakes are usually trivial. They appear more severe than they really are because of the stories we make ourselves believe. 
  • No one is born with a growth mindset. Everyone must find their own way.

[31:10] The Secret to Success 

  • Hard work is necessary to build a successful business. 
  • There will always be a few bumps and challenges along the road.  
  • It’s a challenge to balance maintaining a happy family life and a flourishing business. 
  • Working efficiently gives you more time to focus on things that matter. 

[33:02] Benefits of Efficient Work

  • Less time for work.
  • More time to spend with family.
  • Provides other avenues to explore.

5 Powerful Quotes

[16:00] 'It's interesting to have goals and ambitions and quite tangible things that are doable. And then it's interesting that you can achieve them if they're there, and you want them enough.' 

 

[19:00] ‘There are so many businesses who grow and grow and grow. But then, actually, its directors aren't in any better of a position. It's just they've got a bigger empire. That's adding value to more and more people, but not necessarily to them and their lifestyle.’

[22:17] ‘The whole point about the growth mindset is you learn from your mistakes and mistakes are okay. And that's how life goes.’

[26:15] ‘It's that sticky middle part where we're rubbish at it, where we feel people are looking at us, we're being humiliated, we look stupid, or whatever the story is, that prevents us from being open to learning anything and knowing that we can.’ 

[27:54] ‘But what I see with most people around fixed and growth mindset is, the mistakes that they view as being threatening to their well-being are often so tiny. But they appear to be so huge, and so damaging based on those stories that we tell ourselves.’

About Simon

Simon Ratcliffe is a veterinarian and business owner of Kelperland Vet Centre. His company has provided exceptional care to animals for more than 50 years. 

His main clinical interest is surgery, especially orthopaedics. Simon is also recognised by the Royal College of Veterinary Surgeons (RCVS) as an “Advanced Practitioner in General Small Animal Surgery”. Because of his great work for the community, he has been nominated multiple times for the Petplan Vet of the Year awards from 2015 to 2020. 

Outside of work, he is a loving husband to Camilla and a doting father to Elena and Theo. He is also a sportsman who enjoys swimming, surfing, cricket, and golf.

You can know more about Kelperland by visiting their website.     

Enjoy this Podcast?

It’s tough to balance a growing business and a family life, but Simon Ratcliffe shares with us how he did it. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends discover all the learning experiences that life has to offer.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#83 Juliette Maxam -Media & PR Lead for Greater Anglia

#83 Juliette Maxam -Media & PR Lead for Greater Anglia

February 7, 2022

Effective Communication for Business with Juliette Maxam

Communication is something we do every day. It might seem to come to us effortlessly, but what we don’t recognize is that communication is far more complex than we think. Communicating isn’t just simply speaking to someone; it’s being able to deliver your message in a way other people will understand. Effective communication is integral to the success of every person, business, and organization. 

In this episode, Juliette Maxam reflects on her career in the field of communications. She discusses the skills you’ll need to have to be able to communicate effectively. Lastly, she imparts her insights on the secrets to success that will help you strike the perfect work-life balance, allowing you to live a satisfying life.

Listen to this episode to discover how effective communication can bring success and change.

Here are three reasons why you should listen to the full episode:

  1. Learn the essential skills for effective communication. 
  2. Discover Juliette’s secrets to success.
  3. Find out how you can balance your personal life and career.

Resources 

Episode Highlights 

[2:25] Working from Home

  • Juliette has been in back to back Zoom meetings since she started working from home.
  • With a beautiful view of nature from her study, she misses walking to the office.
  • As a journalist, she’s used to asking questions, so being the interviewee makes her nervous.

[4:27] Juliette’s Proudest Moment

  • When asked about the three things she was proudest of, she mentioned that her three sons had a bit of a sibling rivalry.
  • She’s extremely proud of her three sons. 
  • One of the things she’s proudest of is her work at Greater Anglia and the changes she’s brought that benefits the company and customers.

[6:10] How She Brought Change to Greater Anglia

  • When she started at Greater Anglia, their PR needed updating.
  • Juliette realized the company’s need for effective communication, what they needed to do to achieve it.
  • She put together a PR strategy, campaign plans, and new PR channels.
  • Companies need their own news channels, so she worked with the marketing team to set up social media channels.
  • She introduced new tactics, such as videos — which are useful because they can be repurposed in many ways — and podcasts, increasing their reputation.

[9:58] The Necessities in Effective Communication

  • Aim to understand the needs of your customers.
  • Use the language of the people you’re communicating with.
  • You need to have good instincts and observe the world around you.
  • Always be mindful of the person you’re communicating with to understand how you can communicate effectively.
  • Anticipate people’s questions.

[14:34] Juliette’s Career

  • Juliette is proud of her career.
  • She started as a journalist, probably because of her curiosity, and had many exciting experiences before moving to communications.
  • To achieve effective communication, you must get access to the people at the top to understand things better.
  • She has always loved each job she’s done.

[17:53] Balancing Personal Life and Passion

  • She’s not used to not being busy, and having free time feels alien to her despite her husband being supportive and taking care of the children.
  • Two of her sons followed her footsteps into journalism and PR.
  • She used to take her sons along with her on journalism jobs, and her eldest already did work experience at around 8 years old.
  • She’s always wanted children and she’s enjoyed every minute of having them.
  • Listen to the full episode to find out why they are a “crumpled household”!

[21:02] Being a Mother

  • Being a mother means doing your best and being present for them.
  • Juliette thinks she couldn’t be a full-time Mum because she’s been working since she was 13 years old.
  • She feels defined by her job to a certain extent.

[23:41] Working as School Governor

  • It's been 18 years that she’s been a school governor at her children’s primary school, which gave them an excellent foundation in life.
  • Juliette also learned a lot from that school and wanted to give back to them.
  • Media training is about shaping the message and preparing answers for questions.
  • Using her skills from being a media spokesperson for the benefit of the children and parents at the school was special.
  • Journalists feel equal to everyone and are prepared to ask questions while also empowering the people they’re communicating with.

[31:18] The Secrets to Success

  • Be passionate, enthusiastic, and open to learning.
  • Don’t think it’s too late to pursue something.
  • Be happy and satisfied with what you’re doing.
  • Make realistic to-do lists and regulate your workload.
  • Prioritization involves knowing what’s important to persevere in and what to be flexible about.

5 Powerful Quotes

[10:18] ‘... it’s about never being sucked in to all of that corporate jargon, you know, never setting yourself off as a little bit different because you work for the railway. And therefore, the people that you’re communicating to need to start using your language, always remembering that you need to use the language of the people you’re communicating to.’

[27:01] ‘It’s about helping them to shape the messaging they're going to use, which is obviously that’s a huge part of my job. And just getting them to think about what answers they can give what the questions might be.’

[29:07] ‘Because when you’re a journalist, you feel on equal level with anybody, you know, you’re prepared to ask questions of anybody, whether it be, you know, the person at the top of an organization or, you know, so-called at the bottom of the organization...’

[35:38] ‘... it’s better to do a few things well than loads and loads and loads of things not particularly very well at all.’

[36:06] ‘... [prioritization] about knowing what's important to persevere with and what you need to be flexible about.’

 

About the Guest 

Juliette Maxam is a professional in the communications field. As Media and Public Relations Manager in Greater Anglia, she has devised PR strategies and successfully runs a busy press office.

She formerly worked as a journalist and media spokesperson. With her vast experience and refined skills in communication, she contributed to Greater Anglia by devising and implementing new communication and PR strategies. Since she started, Greater Anglia has been shortlisted for 4 CIPR awards and a Rail Business Award for Marketing and Communications Excellence. 

If you want to know more about Juliette, you can connect with her via LinkedIn.

Enjoy this Podcast?

As Juliette looks back on her career, she shares her joys and proudest moments, and the skills that brought her to where she is today. If you enjoyed today’s episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts through a review. You can also share it to help your family and friends discover how to learn more from their life experiences.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#82 - Professor Dave Cooper - Head of Business School, University of Chichester

#82 - Professor Dave Cooper - Head of Business School, University of Chichester

January 24, 2022

Sustainable Success: Turn Obstacles into Learning Experiences with Dave Cooper 

Life’s never going to be a perfectly smooth road. Everyone’s going to face challenges: mental health problems, imposter syndrome, dropping out of school — the list goes on. But it’s not the end. It’s never too late. Every struggle, every obstacle — approach them with curiosity and optimism, and you can transform them from roadblocks into learning experiences. 

In this episode, Dave Cooper shares the proudest moments in his career in education. He also teaches us to have a positive attitude towards education and find a way to learn from every experience. Lastly, he shares his secrets to sustainable success.

Listen to this episode if you want to discover how curiosity and optimism create learning experiences.

Here are three reasons why you should listen to the full episode:

  1. Discover Dave’s proudest moments in his educational career. 
  2. Learn Dave’s secret to creating sustainable success through learning experiences.
  3. Develop a positive mindset towards education and imposter syndrome.

Resources 

Episode Highlights 

[3:19] Dave’s First Proudest Moment

  • For both him and his colleagues, seeing their students graduate is a privilege.
  • Dave believes that everyone has to experience graduation.
  • COVID impeded graduation ceremonies, so they waited and invited all the graduates to come along.

[5:44] Supporting Students

  • Students often enter business and management because their parents want them to pursue a degree. However, they are unsure of which direction they want to take.
  • This phenomenon is common in young people. They often realise midway through that these courses aren't for them and leave.
  • Dave always supports his students' decisions but tries to ensure that they're making them for the right reasons.
  • Dave will help a student dissect their choices, almost like a SWOT analysis.
  • Mental health concerns have been more prevalent in the last year, so they try to provide support.

[8:50] The Importance of Finding Learning Experiences in Life

  • There’s always an opportunity to return to education when you’re ready.
  • Mature students bring so much experience into the classroom and even strengthen the relevance of what they teach.
  • Experience and knowledge outside the university could bring students to the level of a postgraduate program.

[10:06] Dave’s Second Proudest Moment

  • Dave is proud of giving his inaugural lecture as a newly appointed professor in which his children, colleagues, and people from the university and the region were present.
  • He still gets nervous before a presentation, but the keys to beating nerves are structure and rehearsal.
  • When speaking in front of people, there’s a particular style, and it’s crucial to insert some humour to get people on your side.
  • Dave suffers from impostor syndrome every day. But it keeps him at the top of his game and teaches him not to take things for granted.
  • In a way, impostor syndrome helps you be humble and honest with yourself.

[15:24] Dave’s Family Life

  • He’s proud of his kids, all of whom have an entrepreneurial spirit.
  • His eldest has gotten his PhD in computational microbiology. He started his own business in Canada, where he uses advanced computational techniques to treat cancer.
  • He talks to his son through social media, but he misses being able to hug him.
  • He has twins: his son is a digital nomad and works in civil engineering, and his daughter is an immersive theatre actor.
  • Dave is currently engaged.

[19:04] Dave’s Third Proudest Moment

  • Dave was Capgemini’s Program Director for their telecommunications sector.
  • They were in charge of delivering the billing system for Cellnet before the turn of the millennium; otherwise, it would be chaos.
  • They created vignettes of people that have done remarkable things.
  • Once they had achieved it, there was a sense of relief and satisfaction followed by a momentary recovery.

[24:17] Dave’s Secret to Success

  • Dave talks about sustainable success.
  • In sustainable success, it’s essential to maintain curiosity and remain optimistic. Look for learning experiences wherever you can. 
  • Hold on to strong values, respect others, and encourage innovation.
  • We judge and are judged not by what we say we do but by what we do.

5 Powerful Quotes

[6:26] ‘... if a student is taking that view [that this path isn’t for them], it’s a very positive decision because they’re taking responsibility for their future in their learning. And so we would support them [...] What I would do is make sure that they’re taking the decision for the right reasons.’

[11:56] ‘... what you’ve got to do is practice, you’ve got to rehearse. If you’re giving a presentation to lots of people that you’ve never really engaged with, you just got to prepare.’

[13:04] 'I think people look at it and think it's a negative thing. It doesn't need to be. I think it's about being honest with yourself. Understand why you’re there. But equally, try not to let it impact on your relationships with other people.’

[25:11] 'We judge people, and I expect myself to be judged not by what I say I do, but what I do.'

[25:36] ‘Every leader needs a big box of well done for our teams, a tin of persistence, a bottle of ambition, and a pack of tissues.’

About the Guest 

Dave Cooper is the Professor of Management and Economic Development and the Head of Business School at the University of Chichester. As Head of Department, he is responsible for developing, monitoring, and implementing new courses and programmes.

He has a degree in Mechanical Engineering and a PhD in Computer Integrated Manufacturing. He formerly worked in the Aerospace industry and Capgemini. Joining the University of Chichester in 2003, he won several EU-funded research programmes. Dave is also a Chartered Engineer, a Member of the Institute of Mechanical Engineers, and a Fellow of the Higher Education Academy.

If you want to know more about Dave, you can connect with him via LinkedIn.

Enjoy this Podcast?

Dave walks us through his career in education and emphasises the importance of curiosity and optimism in his journey. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends discover all the learning experiences that life has to offer.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#81 - Charlie Wagstaff - Managing Director Criticaleye

#81 - Charlie Wagstaff - Managing Director Criticaleye

January 10, 2022

Following Your Life Path with Charlie Wagstaff

Life is full of ups and downs. Sometimes, you might even feel that the whole world is against you. But everything happens for a reason and you have the power to create your destiny.

In this episode, Charlie Wagstaff discusses his life journey and its golden nuggets. If you think being the second choice and not fitting in isn’t good, he’s about to change your mind. He shares his insights and realizations from his family and career. Lastly, he talks about believing in yourself and making an impact on the world.

If you want to find out how you can grab hold of your destiny, this episode is for you! 

Here are three reasons why you should listen to the full episode:

  1. Find out why being the second choice is a good thing.
  2. Learn how to understand other people’s perspectives.
  3. Discover out how to control your destiny. 

Resources 

Episode Highlights 

[02:22] A Peek into Charlie’s Shed 

  • Everyone needs a space to work due to COVID and his was a potting shed.
  • Charlie likes being there because there’s a lot of light and he can see clearly in it. The shed serves as an escape.

[04:32] Being the Second Choice

  • Rather than shaking his pom-poms, Charlie feels more comfortable talking about how he acquired or built up his proudest moments.
  • One of his pom-poms is he’s been the second choice on numerous occasions.
  • Being the second choice made him realize not being liked by everyone is okay as long as he does the right thing.
  • Listen to the full episode to find out the many times Charlie was the second choice — and how amazing those experiences turned out!

[10:49] Believing in Yourself  

  • As long as you believe in what you’re doing, everything will work out fine.
  • Some things are just meant to happen.
  • These things happen for a reason. They probably made you tougher and more resilient–making you believe you fought for it whether you have or not.  

[13:14] Was Charlie Second Choice With His Wife?

  • Charlie said he would ask her if he was her second choice.
  • They waited to marry because they wanted to find the right person.
  • His parents’ divorce impacted him and his brother differently. Despite their differences, Charlie and his brother love each other greatly.

[14:22] Understanding Others 

  • Get out of your comfort zone; there’s always something out there you can relate to. 
  • Finding something to relate to gives comfort, which makes you feel safe to explore.
  • Charlie has always loved other people’s perspectives because it replenishes him; on the other hand, parochialism disadvantages people.
  • While watching Happy Valley, he’s reminded that people’s perspectives are based on their individual experiences.

[16:11] Knowing Your Limits 

  • Understanding other people’s perspectives is a coping tactic.
  • Observing yourself and other people allows you to learn so much and empowers you.
  • But it’s also important to buck certain things off and remember that there’s only so much you can do to help others. 

[17:19] Controlling Your Destiny

  • You can control destiny.
  • Working in the corporate world, Charlie learned a lot but he also worked with lots of bullies. He didn’t know how to deal with them.
  • To create your own path, determine what path that is and take control.
  • The corporate world is tough but he learned a lot on transitioning and backing yourself.

[18:53] Fostering Self-Belief and Forging Ahead

  • Sit back and reflect.
  • His family has a history of doing their own thing — some things were successful while others didn’t quite work out.
  • If you hit a wall, there’s always a way around it.
  • His family is a sanctuary for him, and family can be found in different places.

[24:21] Charlie’s Family

  • Because of his father’s absence, he didn’t think he wanted children.
  • While his brother was unable to accept their father, Charlie needed to accept him to move to the next stage of his life.
  • Children need autonomy to allow them to develop in their own way.

[27:13] Making an Impact

  • He wants to leave the world a better place than when he came in. 
  • Sustainability, understanding consumerism, and taking ownership are some of the things that concern him.
  • Everyone is capable of making an impact on the world.

[29:48] Charlie’s Life Journey

  • It’s been wonderful building something with his colleagues. 
  • There might be frustrations. But they believe in what they’re doing and doing it slowly because the world can’t be changed overnight.
  • He feels grateful to have the opportunity to work with and learn from amazing people.

[31:27] Defining Success

  • Being different doesn’t make you a victim, it makes you unique.
  • People often want to fit in that they don’t realize their uniqueness sets them apart and should be celebrated.

5 Powerful Quotes

[05:39] “... you can’t be liked by everyone. And that’s okay. It’s a real sort of moment of realization that as long as you do the right thing, and it feels sits well with you, that’s important.”

[14:34] “It’s okay because there’s always something there that you’ll find that you can relate to. And if you can find something you can relate to, then it gives you that comfort. If you’ve got that bedrock, that comfort, then you can explore from there. You can navigate from there.” 

[18:01] “... if you were going to create your own path, you need to determine what that is and take control.”

[21:29] “If you watch water flow down a stream, it hits a stone then navigates around it. And you just got to do that in life. There’s always a way around it.”

[31:38] “Being different does not make you a victim, it makes you unique.”

About Charlie

Charlie Wagstaff is MD and a co-founder of Criticaleye. With his diverse industry background, he has a unique understanding of the challenges and leadership issues that plague today’s global senior executives.

 

Before founding Criticaleye in 2002, he was based in Harare, Zimbabwe and oversaw 16 commodity businesses employing more than 30,000 employees. Charlie has also worked in local government in the UK in an industrial relations capacity during periods of major employment legislation upheaval.

If you want to know more about Charlie, you can connect with him via LinkedIn.

Enjoy this Podcast?

It’s tough to navigate and journey through life, and Charlie Wagstaff shares how he did it and what he learned so you can find something valuable in his story, too. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends discover all the learning experiences that life has to offer.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#80 - The Strategy for Staying Strong - Angela Cox

#80 - The Strategy for Staying Strong - Angela Cox

January 3, 2022

The Strategy of Staying Strong

Adversities are inevitable, especially when you're facing a mountain of health and financial issues. When you're at the end of your rope, you uncover something important: sometimes, being strong is the only option. Without strength and resilience, you may feel strangled by anxiety and hesitations. It's tempting to dwell on your emotions during difficult situations, but we must not linger there forever. Tough times call for us to dust ourselves off and prepare to face our problems head-on.

In this episode, Angela talks about her husband's accident and how staying strong helped her during tough times. She also shares the ten lessons she learned to maintain her strength during a turbulent era in her life. She hopes that by imparting her wisdom, you can also find the strength to ride out the storm.

If you want to know how to stay strong despite the odds, this episode is for you! 

Here are three reasons why you should listen to the full episode:

  1. Uncover the ten lessons to staying strong 
  2. Understand how staying strong can guide you in difficult situations. 
  3. Discover ways to survive tough times in your life

Resources 

Episode Highlights 

[02:02] 2021’s Challenge for Angela 

  • Angela’s husband suffered from a head injury last 2021. It was the most stressful five months of her life. Listen to the entire episode to hear the full story.  
  • Many people kept telling her to stay strong until she felt sick hearing it. Angela just wanted things to go back to normal. 
  • Our lowest points push us out of our comfort zone and make us improve. 

[06:16] Lesson#1: You Can Do It

  • Remind yourself that you are capable of getting through adversity. 
  • Recognising your strengths allows you to face the troubles ahead. 
  • The belief that she could deal with anything gave Angela the power to get through all difficulties she experienced during her husband’s accident. 

[10:24] Lesson#2: Be In the Present  

  • You may still experience fear no matter how determined you feel. 
  • When you feel afraid, let go and be in the present moment. 
  • Mindfulness releases us from negative thinking. Tune in to the full episode to learn how repeating the ‘satnav’ helped Angela remain grounded in the present. 
  • Practising mindfulness doesn't come naturally. We need to make a conscious effort to apply it to our lives.

[14:44] Lesson#3: Choose What to Prioritise 

  • Many personal and professional changes happened in Angela's life after the accident. To cope, she had to revisit her priorities. 
  • Some situations called for her to give up on self-care temporarily to get things done. 
  • Focus on matters critical in that moment instead of exhausting yourself by trying to accomplish everything.
  • You can pick up some of the things you previously deprioritised to get back on track. 
  • Choosing the path of least resistance allows you to do what’s necessary.  

[20:51] Beauty in Vulnerability 

  • There’s beauty in allowing yourself to be vulnerable. 
  • It makes you appreciate yourself and your strength within. 

[21:51] Lesson#4: There’s Always a Way 

  • There were times when Angela felt stuck. But what gave her strength is believing there will always be a solution available.
  • When you encounter a roadblock in your life, find the courage to take action. Listen to the full episode to hear how Angela fought to keep her husband in the hospital. 
  • You might not make the correct choice, but it will still propel you forward.
  • Getting no answers doesn't mean there’s no solution. You’re probably just in the wrong place. 

[29:37] Lesson#5: Visualise an Outcome 

  • Create a vision where the adversity will end on a positive note. 
  • Sticking to your vision gives hope that everything will be okay.  
  • Angela’s visualisation made her strong for her family. 

[34:11] Lesson#6: Accept Help 

  • It's difficult to juggle everything when you're going through a challenging situation. 
  • Asking for other people’s help takes off the weight on your shoulders. 
  • Be specific about what you're offering.  
  • Accepting support makes you stronger.
  • Recognise that people genuinely want to extend a hand. You don't need to feel indebted to them. 

[39:55] Lesson#7: It’s Okay to Shut Down

  • Angela feels overwhelmed when she opens up with someone. Shutting down was the best strategy for her to stay strong.
  • Opening up her difficult emotions to people dissipates her strength. 
  • Instead of talking to someone, she would express her thoughts and feelings on Instagram or record them.
  • Process what you felt after the adversity. 

[46:06] Lesson#8: Be True 

  • Finding your voice gives you strength. For Angela, she was outspoken about what she believed was right for her family during her husband’s hospitalisation. 
  • It’s a challenge to be authentic when you’re at your lowest. 
  • Don’t accept anything that will erode your truth—even during your darkest times. 

[50:20] Lesson#9: Everything Shall Pass

  • Over time, all the difficult experiences shall pass. 
  • Knowing that tough times won’t exist forever provides strength.

[53:10] Lesson#10: Rebuild 

  • People’s strength runs out. We need time to rebuild ourselves. 
  • Determine the steps you need to take to recover and commit to it. 

5 Powerful Quotes

[02:57] “When we're at our weakest, we're actually at our strongest. We're very much pushing against the comfort zone.”

[20:03] “When you're needing to stay strong, and you don't have a choice, there's only a few things that matter. And that is about getting up in the morning with that determination to be able to get through and go into bed at night, knowing that you've done your best, and everything else can wait.” 

[27:41] "I didn't always get it right. The ways that I chose weren't always the right ways. But they moved us forward. They might not have moved us a giant leap, and they might have meant that we took a sidestep, but we were making positive progress." 

[38:00] “You can't always do it all yourself. And you can allow yourself, Angela Cox, to trust that people will do stuff.”

[49:14] “You don't want to do anything that is going to erode that true version of you. And every time you attempt to people please, you shut up–when you should be speaking up. You say yes when you should be saying no. Every time you do that you erode a sense of you. And that erodes your strength." 

Enjoy this Podcast?

Angela walks us through how we can survive tough times–even if we feel like giving up. If you enjoyed today's episode of The Mindset Mentor Meets, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us online. You can also share it to help your family and friends discover all the learning experiences that life has to offer.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#79 - Eleanor Foley - Solution Delivery Manger, Novartis

#79 - Eleanor Foley - Solution Delivery Manger, Novartis

December 13, 2021

A Human Connection: Beating the Odds through Kindness 

As women, we tend to underestimate our capabilities when pursuing a professional career. Our self-esteem further diminishes when people belittle our accomplishments because of our gender. However, the key to success doesn't lie in your origin or gender but your strengths. Everyone can reach the same heights and create the human connections necessary to get to the top. Eleanor Foley is an inspirational figure who proves that success is always within reach, no matter the odds.

In this episode, Eleanor Foley describes her challenging journey as a single mother towards professional success. She also reveals the proudest moments in her life as a woman in a male-dominated industry and how trust and a human connection are the keys to success. Before she concludes, she spills her secret to being a successful leader.

Listen to this episode to see how forging real human connections on your journey is the path to success.

Here are three reasons why you should listen to the full episode:

  1. Discover Eleanor’s proudest moments in her leadership pursuit. 
  2. Learn how Eleanor's ability to forge a human connection proved to be the secret to her success.
  3. Know what it takes to thrive as a leader in modern industries. 

Resources 

  • Map Out the Life that You Deserve with Angela
  • Connect with Eleanor: LinkedIn 
  • At Novartis, we are reimagining medicine.

Episode Highlights 

[3:39] Eleanor’s Proudest Moments

  • She believes that every day is made up of really proud moments.
  • Eleanor takes pride in many things — watching her daughter, for example, or simple achievements.
  • Eleanor acquired an MBA while being a single mother and a full-time employee.
  • Her MBA opened many doors that were previously closed — including a job at Microsoft.
  • Although Eleanor landed a job at Microsoft, her sense of achievement came not from the job but from completing her MBA.

[7:59] Conversations on Perseverance

  • On April 1, Eleanor was burnt out, almost reaching the point of fatigue while still having to submit her thesis.
  • Like a Phoenix, it's okay to fall as long as you rise again afterwards.
  • Find the ‘spark’ somewhere within you and ignite it.
  • Even though you have the best support system, it’s still useless if you don’t believe that you can do it.
  • Removing an element of perfection is crucial to getting the job done.

[11:19] The ‘Unbossed’ Culture

  • Eleanor works for Novartis, where they practice unbossed culture.
  • In an unbossed culture, employees don't have to ask for permission to do anything. Everyone is 100% accountable for their actions and the results thereof.
  • Employees, therefore, have significantly more freedom and agency in how they operate.
  • The culture is results-driven while providing you with the autonomy of work-life balance.

[13:52] The Essence of Trust in Work

  • Novartis has an efficient and effective professional culture because of trust.
  • Employers and employees both have to earn each other's trust.
  • Work quality will increase when there's a human connection between employers and employees.
  • The value of trust is magnified when we focus on the person behind the work rather than the job itself.
  • Employers need to remember that employees want to do the best for the company as much as they do.

[16:12] Eleanor’s Road to Full-time in Novartis

  • All of Eleanor's work-from-home experiences revolved around trust.
  • At Novartis, Eleanor was impressed with the way employees and employers treat and interact with each other.
  • Over 1 weekend 90,000 people in Novartis had to start working virtually because of the shut downs caused by COVID, yet the company still trusts their employees to fulfil their jobs.

[17:58] The Trusted Advisor Role

  • Everything starts within yourself.
  • Being an advisor requires two things: that you are well-versed in your subject matter and that your advice is reliable and beneficial.
  • Giving trustworthy advice also builds reputation; consequently, being a trusted advisor also translates into leadership skills.
  • Advisory roles encourage you to support people when they make mistakes.
  • Create a learning environment.

[20:53] Eleanor as a Proud Mother

  • Another one of Eleanor’s proudest moments is being a mother.
  • She taught herself ways to maintain a good relationship with her daughter. A significant portion of that is choosing her battles.
  • Maintaining a human connection and open communication with her daughter is vital. Parents need the courage to talk about sensitive issues but also know the right time to discuss them.

[25:12] Eleanor’s Guide to Parenting

  • Children need to process their emotions themselves before expressing them.
  • No manual in the world will explain how to fix your child's issues instantaneously.
  • Most importantly, nobody knows your child better than you do. If anything, trust your parental instincts.
  • Your child is entitled to their emotions and their own space.
  • Every child is a unique individual; you need to adapt to what your child is and will become.

[29:03] Growth as a Double-Edged Sword

  • We sometimes berate ourselves whenever we fail to do or be more than what we are.
  • It’s too easy to think that we need to be improving constantly, preventing us from accepting ourselves.
  • You grow by accepting yourself and having the willingness to change.
  • Everyone is seeking pure happiness. Don’t allow external influences to define what that means for you.

[33:17] Eleanor as a Mentor

  • She shares that women shouldn’t underestimate their cognitive skills because of their gender. Instead, they should focus on building themselves and other women who don’t believe in themselves.
  • We shouldn’t normalise categorising work based on gender. Men and women can have equal mental and physical abilities.
  • Eleanor is proud of the opportunity to mentor young women in a male-dominated industry, encouraging them to pursue their goals no matter what.
  • Your strengths should define you, not your gender or culture.
  • Lastly, she emphasises the importance of being your authentic self when showing up in front of people.

[39:48] The Human Connection: Eleanor’s Secret

  • Human connection has been the heart of Eleanor’s success.
  • Be kind and understanding; look at the individuals around you. They’re human too.
  • Success comes from communication, openness, honesty, and trust.
  • Trust that your employees' intentions toward the company are positive.

[42:09] The Art of Smiling

  • A simple act of smiling and eye contact could brighten up someone's day. 
  • People looking at you strangely when you smile at them indicates that it is not a rare occurrence.
  • Smiling is contagious as it makes them reciprocate the gesture.
  • When you smile at a person, it creates a genuine human connection.

5 Powerful Quotes

[8:49] ‘It's okay to fall down, you know, but you just got to get back up like the Phoenix out of them.’

[14:04] ‘If you don't trust your workers, you're not going to get trust back from them. And it's earned both ways.’

[19:54] ‘If you're going to mentor somebody, if you're going to lead a team of people, you have to allow them to make mistakes.’

[22:37] ‘God grant me the serenity to accept the things I cannot change, courage to change the things that I can and wisdom to know the difference.’

[29:08] ‘We do challenge ourselves by trying to be more than what we are, and then beating ourselves up for not being that.’

About the Guest 

Eleanor Foley is the living proof of a powerful woman. As a Solution Delivery Manager in Novartis, she mentors many women in breaking through a male-dominated software industry.

Her leadership skills and vast experience in digital transformations helped build strong relationships with a remotely located service provider and create a climate of trust in her team. As an excellent manager, she implements a robust change to her management approach in ensuring quality operations. Currently, Eleanor resides in Ireland with her 19-year-old daughter. 

If you want to know more about Eleanor, you can connect with her via LinkedIn.

Enjoy this Podcast?

As Eleanor recalls her experiences, she realises a trusting environment and genuine human connections led her to success. If you enjoyed today's episode of The Mindset Mentor Meets…, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

The Podcast has recently been voted in the top 10 most inspirational Podcasts!

 

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts through a review. You can also share it to help your family and friends discover how to learn more from their life experiences.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#78 - Holly Joint - Digital Transformation Exec, UAE

#78 - Holly Joint - Digital Transformation Exec, UAE

November 29, 2021

Victorious in Last Place: The Winning Mindset with Holly Joint 

They say life is a race. We must run towards our dreams before our time on earth ends. So, we set deadlines for our goals, and if we don’t meet them, we feel frustrated and hopeless. We are in such a hurry to reach the finish line that we lose ourselves in the process. But here is the truth: life was never about who comes in first. Success is an attitude; the winning mindset is about enjoying one’s journey to success no matter how long it takes. 

In this episode, Holly Joint shares all about her experiences that led to her success. She details how coming last in an ultramarathon became one of the proudest moments of her life. She also talks about how framing problems as opportunities can reduce stress. Finally, Holly discusses how being open to unexpected opportunities can lead to success.

Listen to this episode to discover how staying curious and keeping a winning mindset on your journey can bring success.

Here are three reasons why you should listen to the full episode:

  1. Discover Holly’s three proudest moments and gather wisdom from them. 
  2. Learn Holly’s winning mindset and secret to success.
  3. Know what it takes to thrive in the digital industry. 

Resources 

Episode Highlights 

[4:27] Proudest Moment # 1: Coming Last in an Ultramarathon 

  • Back in 2019, Holly decided to join an ultramarathon in Kazakhstan five weeks before the event.  
  • She did not have the right gear or training. To make things worse, she was recovering from a running injury.
  • Holly felt most proud of herself during the second marathon when she was determined to keep going despite the pain and humiliation she felt. 
  • Holly placed last, but she was still proud of herself.  The experience of coming last and not being the best was humbling.
  • Listen to the whole episode to know the surprising ending to Holly’s ultramarathon experience!  

[11:06] Finding the Resilience to Keep Going

  • Seeing someone come last and still feel proud of it sets an example of a winning mindset for children.
  • Holly kept going because she wanted to share her ultramarathon story with her children. 
  • Your suffering is more mental than physical. 
  • If you dig deep and believe you can accomplish something, you will succeed.  
  • Tune in to the full episode to hear more about Holly’s personal life and her need for adventure!

[13:26] Proudest Moment # 2: Reframing Problems as Opportunities

  • Holly had to balance long working hours and taking care of her kids during the lockdown. 
  • She was under a huge amount of pressure and found herself lashing out at her kids. 
  • She later realised that the lockdown was not a burden but an opportunity to spend time with her children. 
  • Everyone needs to learn to adapt to the circumstances.
  • By understanding all this and letting some things go, Holly realised she is also capable of helping her team with the pressure they’re also feeling.

[18:06] About Holly’s Family and Adapting During the Lockdown

  • Holly’s husband has a food business called Serves Gourmet.
  • The lockdown gave her children an opportunity to become independent. They needed to manage their own things and time. 
  • It also created a space to explore their creativity. 

[21:44] Proudest Moment # 3: Not Being Intentional About Her Career

  • To cultivate a winning mindset, we must be intentional about our careers. But we must also be open to unexpected opportunities. 
  • We must challenge ourselves and get out of our comfort zones. 
  • Holly started in Accenture, where she could have had a linear progression up the ladder. But since then, she has tried out all sorts of opportunities.
  • To feel authentic in her career, Holly had to change and be uncomfortable. Looking back at her whole journey, she feels proud. 
  • Listen to the whole podcast and learn why Holly’s career was like a roller coaster ride: from participating in the 2022 World Cup bid to working for a start-up to setting up a whole business from scratch! 

[26:16] How to Thrive in the Digital Industry as a Woman  

  • Be open and excited about learning emerging technologies. 
  • Do your research. 
  • Stay open-minded and curious. 
  • Value diversity and the opportunity it gives for innovation. Be fascinated with people and their origins.
  • Tune in to the full episode to hear more insights from Holly’s journey!

[30:21] What Holly Had to Work on 

  • Holly is sometimes overly driven. Holly had to learn not to be a bulldozer. 
  • The journey to change takes time and can be enormously frustrating. 
  • Patience is an important lesson to learn.  

[32:15] The Winning Mindset: Holly’s Secret to Success

  • Success is a journey rather than a destination. 
  • Put curiosity first before judgment. Curiosity leads to new opportunities. 
  • You can be empathetic about someone if you're curious about them.
  • The scarcity mindset is counterintuitive to being successful. Think from a place of abundance, not fear.
  • Self-awareness also opens you up to growth. Stay humble and keep your feet on the ground.

5 Powerful Quotes 

[10:36] ‘You can take part in something and know that you can come last and still feel really proud about it.'

[11:59] ‘When you dig deep and believe that you have the mindset to do it, you can actually do it.'

[22:38] ‘It's important not to be too intentional sometimes because I think you have to be open to slightly crazy opportunities.'

[29:05] 'Many of us don't realise that there is a perspective other than ours that is worth listening to and worth noting.'

[32:20] ‘Success [is] a journey rather than a destination.'

 

About the Guest 

Holly Joint is a woman who delivers transformation. She's the head of the Major Programmes Office in Abu Dhabi Commercial Bank and leads the group by focusing on ecosystems, disruption, innovation and governance. 

Her leadership skills and vast experience in customer-centred digital transformations helped build and grow multiple businesses. She understands the change necessary for adapting to the world and the response and needs of customers. Currently, Holly resides in the United Arab Emirates with her husband and two children. 

If you want to know more about Holly, you can connect with her via LinkedIn.

Enjoy this Podcast?

As Holly looks back into her experiences, she realises how staying curious and being open to unexpected opportunities led her to success. If you enjoyed today's episode of The Mindset Mentor Meets…, hit subscribe and share it with your friends! Everyone can cultivate a winning mindset by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts with us. You can also share it to help your family and friends discover how to learn more from their life experiences.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

#77- Will Jennings - CEO Rabobank UK

#77- Will Jennings - CEO Rabobank UK

November 15, 2021

Finding Success in Life Experiences and Connections with Will Jennings 

No matter how far you've come, you don't have to know everything. There is always something new to learn from life experiences and people whose paths you cross in our ever-changing world. It is essential to keep your mind open and find a thirst for learning to hone the successful person you could become. Today, our guest shows how embracing a growth mindset and finding meaning in the fundamentals of life reflect success. 

In this episode, Will Jennings shares things he takes pride in that influenced the successful man he is today. He discusses picking up life lessons from everyday life experiences and keeping an eye for learning.

Tune in to this episode to discover valuable insights on what success really means and how life experiences and people play a significant role in your journey.

Here are three reasons why you should listen to the full episode: 

  1. Find out Will’s three proudest moments and draw wisdom from them.
  2. Learn Will’s secret to success. 
  3. Understand the value behind being okay with not knowing everything. 

Resources 

  • Map Out the Life that You Deserve with Angela
  • Connect with Will: LinkedIn

Episode Highlights 

[02:32] Balancing Life and Work 

  • The key is to leave early in the morning.
  • The remote work setup helped Will develop a second set of habits. 
  • Now that people are transitioning out of the remote work setup, there’s a need for a third set of habits or redeveloping a new routine. 
  • Working with a standing desk makes Will work better because movement and walking give him a different energy.

[06:58] Proudest Moment #1: Life Lessons and Experiences Growing Up 

  • Will is proud of his experiences growing up — both good and bad — since they shaped him into who he is today. 
  • He acknowledges his experiences growing up as the building blocks of his life today. 
  • Who we are today is a result of where we came from. 

[08:19] Will’s Building Blocks 

  • Will grew up in West London, which was a very multicultural area back then. 
  • Growing up in a melting pot exposed him to different people and cultures. 
  • His education in London also influenced his beliefs and values. 
  • His early years allowed him to build his character and try different things. 

[10:57] Lessons from Childhood 

  • Will wants to instil the value of commitment and work ethic in his children. 
  • He wants to show the importance of being honest and staying present. 
  • Will finds importance in trusting in yourself and your capabilities, and these are the basics that he wants to pass on to the next generation. 

[16:05] Proudest Moment #2: Being Okay with Learning Things 

  • Will takes pride in not knowing everything and being open to learning new things. 
  • He is open-minded and has a thirst for learning. 
  • For Will, the ability to pass on knowledge is part of finding solutions to issues. 
  • Sometimes, we also need to listen and learn from other people’s perspectives. 
  • His readiness to learn new things also allows him to connect with people and broaden his perspective. 

[21:31] On His Thirst for Learning 

  • For Will, it’s part of his role now as a leader. 
  • Learning and unlearning are part of building connections with people and helping them reach their potential. 
  • There is no rulebook on how to navigate the pandemic. It pushed Will to take a step back and learn how to manage people after all the physical and psychological changes. 
  • Sometimes, you have to be humble and accept that you don’t know everything. 

[25:36] On Leading an Organisation 

  • Will says he does not want to give people a false sense of comfort that things will be okay. 
  • Instead, he focuses on equipping people with tools that allow them to accept and face the volatility of reality. 
  • As a leader, Will believes in being straightforward, enabling support, and allowing people to be open about their fears and aspirations. 
  • It is essential to allow people to be vulnerable and encourage them to reach their full potential. 

[34:18] Proudest Moment #3: The Company He Keeps

  • The people surrounding him are a never-ending source of inspiration, pride and optimism. 
  • For Will, every persona meets plays a role in his life. 
  • The interactions and connections he establishes are opportunities to gain new perspectives and learn. 

[37:45] On Staying Present   

  • Will admits that he struggles with being preoccupied with other things rather than staying present during family time. 
  • It is essential to focus on things that you can control. 

[42:02] Will’s Secret to Success 

  • Understand what it is you’re trying to achieve. 
  • Stay curious, learn new things, and listen.
  • Be fair in how you treat people. 
  • Have the courage to take on any challenge. 
  • Have a growth mindset. 

5 Powerful Quotes 

[11:14] “If you really do want something, and if you really do want to be somewhere, or to achieve something even if it’s for yourself… commit to it and really trust yourself to do it.” 

[24:19] “You just have to be humble enough to accept the fact that you don’t have the answer.”

[27:48] “If you make sure you look after yourself, that you’re the best that you can be, that you’re delivering your potential, the result will take care of itself.” 

[38:56] “And you should embrace what you can control because to think and worry and to be preoccupied with things that are outside your control is really to deal with it twice.”

[46:20] "You don't really fail — you just learn."

 

About the Guest 

Will Jennings is the Chief Executive Officer of Rabobank in the UK. Before becoming the CEO, he worked as the Chief Risk Officer. Will is not only a loving leader and father but also a people person who has a love for lifelong learning. 

If you want to know more about Will, you can connect with him via LinkedIn.

Enjoy this Podcast?

We’re all caught up in finding success and achieving great things. But we sometimes forget to take a step back and look at what is truly fundamental to success. 

As Will humbly looks back at his experiences growing up, the more he continues to broaden his perspectives and find purpose in his life. If you enjoyed today's episode of The Mindset Mentor Meets…, hit subscribe and share it with your friends! Everyone can find success by looking at their origins and building new connections.

Post a review and share it! If you enjoyed tuning into this podcast episode, share your thoughts through a review. You can also share it to help your family and friends discover how to learn more from their life experiences.

Have any questions? You can contact me through LinkedIn, Instagram and Facebook. Thanks for listening! 

For more updates and episodes, visit my website. You can also tune in on Apple Podcasts, Google Podcasts, Spotify or Podbean

To meeting inspiration,

Angela

 

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